FAQ

Frequently Asked Questions (FAQ)

1. What is Unique Hidden Creations LLC?
Unique Hidden Creations LLC is a business dedicated to crafting high-quality, handmade products. We specialize in creating luxurious sugar scrubs, foaming scrubs, and candles, all made with care and premium ingredients.

2. What types of products do you offer?
We offer a variety of handmade sugar scrubs, foaming scrubs, and candles. Our products are designed to pamper your skin and senses, with unique scents and ingredients that cater to different preferences.

3. Are your products made with natural ingredients?
Yes! We prioritize using natural, skin-friendly ingredients in all our products. From our sugar scrubs infused with turmeric and jojoba oil to our beautifully scented candles, we ensure that quality and safety come first.

4. Do you test your products on animals?
No, we are proud to say that our products are cruelty-free. We do not test on animals, and we ensure that our suppliers adhere to the same ethical standards.

5. How do I use your sugar scrubs?
Our sugar scrubs are simple to use! Apply a small amount to damp skin, gently massage in a circular motion, and rinse off with warm water. For best results, use 2-3 times a week to exfoliate and rejuvenate your skin.

6. What’s the difference between regular and foaming sugar scrubs?
Our regular sugar scrubs are designed to exfoliate and moisturize, leaving your skin feeling soft and smooth. The foaming sugar scrubs add an extra element of luxury, as they lather up, providing a gentle cleansing effect along with exfoliation.

7. How do I care for my candles?
To get the most out of your candles, trim the wick to 1/4 inch before each use. Burn the candle for 2-3 hours at a time to ensure an even melt pool, and always place the candle on a heat-resistant surface. Never leave a burning candle unattended.

8. Where can I purchase your products?
You can purchase our products directly from our website uniquehiddencreations.com. We also offer special promotions and new product releases through our social media channels, so be sure to follow us!

9. Do you offer custom orders?
Yes, we do! If you have a specific scent combination or product idea in mind, please contact us at uniquehiddencreations@gmail.com, and we will work with you to create a custom product tailored to your preferences.

10. What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not, please contact us within 30 days of receiving your order, and we will do our best to resolve the issue. Please note that due to the nature of our products, we cannot accept returns on used items.

11. How can I contact you?
You can reach us via email at uniquehiddencreations@gmail.com or through our contact form on the website. We’re also active on social media, so feel free to send us a message there as well!

12. Do you offer wholesale pricing?
Yes, we offer wholesale pricing for businesses looking to carry our products. Please reach out to us at uniquehiddencreations@gmail.com for more information on wholesale opportunities.